Delivery & returns - Fissaggio

Delivery and Returns

Home delivery
All items sold on www.fissaggio.nl are delivered to your home address or address that you inform us when placing the order.

BELGIUM, THE NETHERLANDS and GERMANY:

Free delivery if the order is more than Euro 50.
If the order is less than Euro 50, the shipping costs will be Euro 7.50

Fast Shipment: Order before 12:00, shipped same day.

Netherlands and Belgium -> next day delivery
Germany -> 1 (Ruhrgebiet) or 2 days (rest)

DENMARK, FINLAND, FRANCE, HUNGARY, IRELAND, ITALY, AUSTRIA, POLAND, PORTUGAL, SLOVAKIA, CZECH REPUBLIC, UK, SPAIN AND SWEDEN

Free delivery if order value is euro 150, - or more.
If order value is less than euro 150, -, the delivery cost will be euro 15.00

Fast Shipment: Order before 12:00, shipped same day.

Other EU countries 2-4 days

Other COUNTRIES

Please contact us by email (orders@fissaggio.nl) to receive your best possible shipping cost. For Europe we use mainly DPD but for overseas area's we use courier like Fedex or DHL.

Shipment Possibilities
Outside EU, please contact us for options.

Can I return an item? Yes, you can return your ordered product within a period of 30 days without any reason. This withdrawal period expires 30 days after the day on which you physically take possession of the product. Return conditions - The item is in the original packaging (if possible); - The item is undamaged. We will refund the amount to you within 5 working days after receiving your package. How do I return my order? To do this, first report the return to orders@fissaggio.nl, stating your Order Number. We will then send a return form and DPD return label by email so that you can return the package. You must hand in the package at a DPD service point. Exceptions to your right of return: 1) Broken product packaging We ask you to carefully remove the product from the packaging. We charge €7.50 for broken packaging. 2) Also low-priced items ordered in the "Sale" section can be returned, the costs for the return (€7.50) will be deducted from the return payment.
Items must be returned in their original packaging, including gift box if applicable
Items must not be unpacked, washed, worn or damaged.
Add your return form in the box.
We will refund the invoiced amount within 5 days of receipt of the return (if new).

If you are located outside the Netherlands, return shipment is at your own costs. If you return the article undamaged and in the original packaging within 30 days after you purchase, we will refund you the purchase price + 7.50 shipping cost.

Return Address:
Fissaggio
Heereweg 279
2161 BH Lisse
the Netherlands
Attn Customer Support